Most airlines no longer attempt to sell air travel as exciting or glamorous, because these days it usually isn’t. We examined that indisputable fact here quite recently.
Air France, however, is trying a new marketing idea to inject some romance into its product. I don’t believe this trick has been tried before – at least not by an airline.
Indeed, I’m not sure any other carrier could even hope to make this idea fly.
But Air France flies the flag of a country that’s home to the concept of Haute Couture, and home also to LVMH, by a massive margin the biggest luxury goods purveyor in the world. And its hub is Paris!
If ever there was a magic metropolitan brand name, Paris is it.
LVMH may not mean anything to most people, but its brands do. It owns Dior, Givenchy, Louis Vuitton and Moët Hennessy, to mention but a few. It doesn’t own Chanel, but that name evokes Paris anyway.
So what is Air France trying to fly?
Its own perfume. Or, as the British upper classes prefer to call it, scent.
It’s called AF001, the flight number of the legendary Air France Concorde departure from Paris Charles de Gaulle for New York JFK.
If the glamorous associations with Paris France don’t sell it to ordinary passengers, that magic flight number will ensure romantic aviation buffs buy it for their wives and girlfriends!
Let’s test the power of an idea, because British Airways flew Concorde too. Couldn’t they try it?
What images does the name of BA’s base, London, evoke? Not a scent, surely, nor romance. Maybe energy, like New York? And Burberry may be famous, but isn’t up there with Hermès and Chanel.
And the airline names: Air France proudly uses its country’s name, whereas British – as in Airways – is an adjective. In branding, these things matter.
Meanwhile other companies have tried to harness the sense of smell, but usually for the purpose of exploiting an already strong brand name to generate a side-hustle that might be a good earner. Harley-Davidson tried it, for example, but would you buy the stuff? If it didn’t smell of oil and come packaged with a guttural sound-track, what’s the point?
Anyway, what does Air France have to say in its press release about its AF001 fragrance?
The airline hired Francis Kurkdjian, master perfumer and artistic director of Maison Francis Kurkdjian, to create the new scent: ‘I’m very proud to have created Air France’s first signature home fragrance. It was the illusion of a ray of sunshine on the wings of an aircraft that inspired me to create this light, fresh and comforting home fragrance’.
Fabien Pelous, the airline’s Customer Experience Manager, waxes lyrical: ‘The Air France travel experience now elevates all five senses: sight, with the haute couture uniforms of our staff, our cabin interiors, and the meticulous design of our lounges, taste with the delicious dishes on the menu on board, touch with the soft fabrics of our seats, sound with our playlists on board, and now smell with this prestigious signature fragrance’
The marketing department says the fragrance will become part of the AF ambience: “Air France will be gradually using AF001 in its lounges in Paris and around the world over the coming months. Evoking a feeling of space, calm and light, AF001 accompanies travelers in style. Its comforting musky scent, combined with mimosa from the south of France, adds a sunny, natural vibrancy. Created with hints of jasmine and rose, its delicate floral aura takes travelers on a real olfactory journey, capturing a specific moment in time.”
Personally, I salute any move to bring glamour back to airline travel – or at least to attempt it.
Here’s another test of the idea: what would a perfume called Ryanair or Southwest Airlines smell like?
Brilliant way of slow roasting Air France. Enjoyed that!
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