Visibility in pilot recruitment

Whether an aspiring pilot is an ab-initio trainee, or a qualified pilot looking for a job, visibility in the recruitment marketplace is better than knocking on doors. But how do you make yourself visible?

The Airline Pilot Club (APC) has now developed a software tool that makes all its candidates for pilot employment or training courses visible to airlines and approved training organisations (ATO).

Airlines’ traditional ways of finding pilots are direct advertising and working with agencies. Advertising is a shot in the dark, but can be effective because those who apply have made a specific choice to do so. The only trouble is the applicants are self-selected and unfiltered. Agencies, meanwhile, can supply lots of names, but the qualifications and experience are self-declared and need checking.

Licensed pilots may reply to advertising, but in the end that’s a passive approach – a waiting game. Meanwhile ab-initio students/wannabes have traditionally had to trawl the flying schools and their promises, and hope.

Imagine joining a forum that brings the three industry components together – pilots, flying schools and airlines. There they meet, in a joint marketplace, where they can all see each other and where all the participants’ claims have been checked for accuracy.

That’s what APC members can do. Having proven themselves worthy of APC membership via indicative assessment, and having trod the pathway to pilot competence, their completed APC profile becomes their shop window to the ATOs and airlines, who can then contact them – direct – with individual proposals.

This smart new APC service takes the leg-work out of finding a training pathway, and makes it easier for airlines to fill crew vacancies.

Flying cleaner skies

Preparing pilots for eco-aware flying

Environmental awareness could be embedded in future airline pilot training if a new study by a European training think-tank is accepted at the European Union Aviation Safety Agency (EASA).

EASA’s Aircrew Training Policy Group (ATPG) has produced an advisory paper that takes – as its starting point – the fact that there is no mention anywhere in training syllabi of preparing pilots to operate in an environmentally friendly manner. Entitled “Environmental Awareness Training for Pilots”, the paper points out how incongruous this looks when trade bodies like the International Air Transport Association have, for several years, publicly acknowledged that the industry must strive toward environmental sustainability in the face of accelerating public concern about global warming, atmospheric pollution, noise, and species extinction.

The chief authors of the report – Marina Efthymiou, Assistant Professor in aviation management at Dublin City University, and ATPG chairman Captain Andy O’Shea – point out that, although pilots may be instructed in fuel-saving techniques on command courses, that is not the same as “embedding ecologically friendly flight operations in young pilots’ DNA from their early training.” If EASA were to accept the paper’s argument and develop appropriate changes, they argue that standardising this approach to pilot training – and air traffic management/ATCO training also – would have the potential to influence a way of thinking, and thus to benefit operational behaviour. Efthymiou points out that fuel management training at airline level is not standardised, neither are its results measured. “The purpose here,” she explains, “is sustainability, not saving fuel costs.”

The advisory paper points out: “Traditionally the management of these three decision-based functions (fuel, time, noise) has mostly been considered as solely within the remit of the pilot-in-command.” Now, says the study, the proposed incorporation of environmental awareness into all pilot training is intended to “encourage good behaviour through early, attitude-forming education thereby contributing to the improved environmental aware performance of all pilots.”

O’Shea believes that adopting this proposal need only entail a “re-balancing” of existing training programmes, not radical change, embedding objectives in already-adopted safety instruction concepts like threat and error management (TEM). He suggests that “by recording objective observable behaviour (OB), and TEM outcome data on how recurrent pilots manage environmental scenarios, powerful insights can be generated to help drive a feedback loop into initial type rating training.”

In the end, airlines would benefit financially from the care taken by pilots imbued with a culture of care for their aircraft and the environment, the study argues. Meanwhile, at a time when airlines are spending some of their public relations budget on campaigns to persuade travellers of how ecologically aware they are, and while movements like “Flygskam” (Flight Shaming) are competing for passengers’ attention, being able to claim – truthfully – that “your pilots” are trained to care about their skies might also prove a marketing advantage.

Europe is changing pilot training

A radical change in pilot training philosophy is being implemented in Europe over the next four years, overseen by the European Aviation Safety Agency (EASA).

A few airlines and approved training organisations (ATO) are ahead of the curve, but most are struggling to keep up.

The present systems for airline pilot training and recruitment have been under scrutiny for many years, and for good reason: they were designed for an earlier era.

Despite the scrutiny, however, nothing much has changed. But it is about to.

When airline accidents happen these days it is the result – more often than not – of a mistake or misjudgement by a person. Often by the pilot. But airline pilots are the product of the system that trained them and the airline that conducted an assessment before hiring them.

The fact that a new pilot has passed the existing exams and flying tests to win a commercial pilot licence (CPL) means he or she can be legally hired by an airline, but it does not mean he or she is a good pilot. It just demonstrates that a minimum legal standard was achieve on the days the tests were taken.

EASA puts figures on the relationship between pilots and accidents: “An analysis of fatal aircraft accidents worldwide for the period 2010–2011 shows that in more than 50% of these accidents the actions of the flight crew were the primary causal factor. This analysis shows that flight crew handling skills were a factor in 14% of the accidents, whereas flight crew non-technical skills were a factor in more than twice as many (32%).” Non-technical skills, basically, are knowledge, understanding and problem-solving.

Since 2011 the fatal accident rate has slightly decreased, but human factors causality in the accidents that occurred is as strong as it was in the earlier EASA study results.

During training for the commercial pilot licence and instrument rating (CPL/IR), some pilots pass the theory exam with the minimum score in the multiple-choice exam questions, and marginally pass the flying test – perhaps on the third attempt – but at a time of pilot shortages the temptation to hire anyone with a licence will inevitably increase.

Everyone in the industry knows this, but solving the problem will entail a cash investment in additional training. Few people – whether self-financing cadets or sponsoring airlines – are prepared to pay. It is easy to argue that accident rates are low, the attrition rates are therefore acceptable, and accidents happen to other people, so there is a temptation to do nothing.

In Europe the option to do nothing is evaporating. In January this year EASA triggered its plan for phasing in a total change in pilot training philosophy over four years, and by 31 January 2022 “at the latest” all airline training departments and ATOs in EASA countries must have implemented the changes. By that date, successful pilots will be graduating with their theoretical knowledge tested against a completely updated question bank.

The training philosophy changes entail moving away from “silo learning and testing” toward competency-based training, and from rote learning toward scenario-based teaching that confers understanding, not just factual knowledge. A new EASA concentration on “Knowledge, Skills and Attitudes” (KSA) embodies this philosophy change, the reference to “Attitude” indicating the need to select students for their approach to the learning process, which may speak volumes about their personal suitability for the job.

EASA observes: “Current teaching and learning tools are not sufficiently developed to encourage future pilots to use analytic and synthetic thinking or to challenge student pilots to enhance their decision-making skills, their problem-solving ability, and their level of understanding of assimilated knowledge.”

These are massive attitudinal changes. The preparation for them has been set up at ICAO level, but the practical changes EASA is overseeing have been driven, above all, by changes that have their origin in Ryanair’s training department. That airline’s head of training, Capt Andy O’Shea, also chairs EASA’s Aircrew Training Policy Group (ATPG), which has been working with the agency, the airlines and the training industry for several years now, and it has driven the changes now in the pipeline.

Now the largest European carrier by most measures, and still growing rapidly, Ryanair has a voracious appetite for new pilots, and became aware some years ago that there were problems obtaining the high quality crew they insisted upon. O’Shea revealed publicly that more than 50% of pilots who applied for Ryanair jobs were simply not good enough, whether ab-initio trained or even with airline experience. EasyJet has since confirmed it has had a similar recruiting experience.

A few years ago, despite this failure rate, Ryanair could still find enough good pilots among the applicants to meet its needs, but this is no longer true. It couldn’t wait for EASA and the industry to come up with solutions, so it set up its own in-house enhanced training schemes at entry for newly licensed pilots, simply because the raw CPL/IR product was not good enough, and even many of those who had added a standard multi-crew cooperation and jet orientation course (MCC/JOC) to their CPL/IR were not proving ready for a Ryanair Boeing 737 type rating course.

The result of Ryanair’s experience has been the evolution of a course – approved at EASA via the ATPG – called the Airline Pilot Standard MCC. O’Shea describes it as an enhanced MCC/JOC which takes in the KSA philosophy, and consolidates knowledge, skills and understanding through scenario-based learning. It adds about 20h to the training pilots get but, says O’Shea, a successful APS graduate is more or less guaranteed to pass the 737 type rating, and become a quality line pilot.

In the last few days Ryanair has gone further, and set up a mentored cadetship programme, working with Cork, Ireland-based Atlantic Fight Training Academy, which will produce 450 Ryanair-ready copilots over the next five years.

AFTA training fleet on its pan at Cork International Airport

O’Shea says Ryanair will be announcing more such alliances with European ATOs soon, driven by the need for large numbers of new flight-deck-ready pilots.

Meanwhile back on the line, Ryanair the employer is having to change too. It is evolving from the rabidly anti-union carrier it has traditionally been, into a company that recognises retention is as important as recruitment. Pilot and cabin crew union recognition is gradually being set up. This is not taking place without some hitches, but it looks as if they will get there in the end.

 

 

 

A new approach to airline pilot training

Ryanair has found, consistently over the years, that half the licensed pilots who apply for first officer jobs fail its entry tests.

That’s not because the tests are particularly demanding, or because Ryanair springs unexpected things on them in the simulator. Wannabes all get a month’s warning of everything they’re going to face, and all the data they need to prepare for it.

Ryanair’s head of training Andy O’Shea told me his airline had recently considered backing future pilots via the MPL route, because that’s designed to deliver airline-ready pilots complete with a type rating.

But they’ve abandoned that idea because they think the MPL – as it’s organised right now – is too inflexible to cope with the vagaries of market demand. It locks the airline and the student into an 18 month relationship that may not survive market changes.

On the other hand the CPL/IR route prepares pilots to fly a light piston twin all on their own. It’s really only preparation for a good general aviation job, which is fine if that’s what you want to do.

Even if the twin is EFIS-equipped, it’s a million miles away from preparing a pilot for the right hand seat in a Boeing 737. And bolt-on multi-crew and jet-orientation courses are clearly not delivering, or Ryanair wouldn’t have that high failure rate.

O’Shea is looking for a way of plugging the skills and knowledge gap effectively between the CPL/IR and the right hand seat of a jet. If that can be done well – and he has been working on it with EASA and a working party called the Airline Training Policy Group  – the students and the airlines would be able to enjoy the flexibility of the CPL/IR route, but it would produce the flight-deck-ready pilots that the MPL is designed to create.

He summarises what’s missing in those who fail their tests. They lack – to a greater or lesser degree – knowledge and understanding, flight path management skills, crew resource management ability, and what he calls “maturity and attitude”.

Basically, what O’Shea and the ATPG propose is a CPL/IR course extended to embed quality MCC and JOC components, including sessions closer to airline line oriented flight training than is done currently, plus some more advanced knowledge training. The result would be a course known as the Airline Pilot Certificate Course.

One of the possibilities is that the APCC would be available to students as one of the choices, as well as the MPL and CPL/IR as they exist today. That would not demand any more flight crew licensing regulatory work, but EASA could – and seems likely to – endorse the APCC as a valid qualification.

The question is, if the APCC is successful in attracting students and airlines, what would the future of the MPL be?

The CPL/IR could continue to be a stepping stone, via GA, into the airline world, and the MPL incorporating a JOC might be an alternative equivalent to the APCC.

This is still a work in progress, but something along these lines looks likely to win approval in Europe.